Back Office — Financial

Test series: BO-023 to BO-057
Objective: Validate every functional destination exposed under the Financial Back Office sidebar section.

Execution ownership

Recommended owners: System Super-Admin and representative least-privilege business roles

Prerequisites: Approved Back Office build, seeded business data, role/permission matrix, and controlled test accounts.

Execution control

Use approved UAT data only. Mask personal, authentication, and payment information in screenshots and attachments.

Sidebar hierarchy and traceability

Module	Submodule	Menu	Slug	Permission	Test
Bill Management	Bill Generation	Auto Jobs Status	auto-jobs-status	173	BO-023
Bill Management	Bill Generation	On-Demand Bill	on-demand-bill	174	BO-024
Bill Management	Bill Generation	Bulk Bill Run Logs	bulk-bill-run-logs	175	BO-025
Bill Management	Bills	All Bills	all-bills	177	BO-026
Bill Management	Bills	Overdue & Arrears	overdue-arrears	178	BO-027
Bill Management	Bills	Cancelled / Adjusted Bills	cancelled-adjusted-bills	179	BO-028
Bill Management	Bills	Pending/Unpaid Bills	defaulters-list	180	BO-029
Bill Management	Bills	Paid Bills	overdue-arrears	178	BO-030
Bill Management	Bills	Partial Paid Bills	overdue-arrears	178	BO-031
Bill Management	Bills	Adjust Bills	overdue-arrears	178	BO-032
Bill Management	Bill Delivery	Issue / Re-Issue Bills	issue-re-issue-bills	182	BO-033
Bill Management	Bill Delivery	Delivery Logs (SMS / Email / App)	delivery-logs-sms-email-app	183	BO-034
Bill Management	Disputes & Adjustments	Dispute Register	dispute-register	185	BO-035
Bill Management	Disputes & Adjustments	Pending Disputes	pending-disputes	186	BO-036
Bill Management	Disputes & Adjustments	Resolved Disputes	resolved-disputes	187	BO-037
Bill Management	Disputes & Adjustments	Adjustments / Waivers	adjustments-waivers	188	BO-038
Bill Management	Reports & Audit	Billing Reports	billing-reports	190	BO-039
Bill Management	Reports & Audit	Collection Reports	collection-reports	191	BO-040
Bill Management	Reports & Audit	Ageing & Arrears	ageing-arrears	192	BO-041
Bill Management	Reports & Audit	Bill Audit Log	bill-audit-log	193	BO-042
Payment Management	Payment History	Direct page	payment-history	197	BO-043
Accounting & Finance	Chart of Accounts	Add Account	add-account	203	BO-044
Accounting & Finance	Chart of Accounts	Accounts	accounts	205	BO-045
Accounting & Finance	Journal	Add Journal	add-journal	237	BO-046
Accounting & Finance	Journal	View Journal	view-journal	239	BO-047
Accounting & Finance	General Ledger	Direct page	general-ledger-report	210	BO-048
Accounting & Finance	Income Statement	Direct page	income-statement	211	BO-049
Accounting & Finance	Trial Balance	Direct page	trial-balance	209	BO-050
Accounting & Finance	Balance Sheet	Direct page	balance-sheet	212	BO-051
Accounting & Finance	Cash Book	Direct page	cash-book-report	213	BO-052
Accounting & Finance	Bank Book	Direct page	bank-book-report	214	BO-053
Accounting & Finance	Revenue Report	Direct page	revenue-report	215	BO-054
Accounting & Finance	Accounts Receivable	Direct page	accounts-receivable-report	217	BO-055
Accounting & Finance	Accounts Payable	Direct page	accounts-payable-report	218	BO-056
Accounting & Finance	Collection Report	Direct page	collection-report	220	BO-057

Coverage summary

Test ID	Scenario	Priority
BO-023	Auto Jobs Status	High
BO-024	On-Demand Bill	High
BO-025	Bulk Bill Run Logs	High
BO-026	All Bills	High
BO-027	Overdue & Arrears	High
BO-028	Cancelled / Adjusted Bills	High
BO-029	Pending/Unpaid Bills	High
BO-030	Paid Bills	High
BO-031	Partial Paid Bills	High
BO-032	Adjust Bills	High
BO-033	Issue / Re-Issue Bills	High
BO-034	Delivery Logs (SMS / Email / App)	High
BO-035	Dispute Register	High
BO-036	Pending Disputes	High
BO-037	Resolved Disputes	High
BO-038	Adjustments / Waivers	High
BO-039	Billing Reports	High
BO-040	Collection Reports	High
BO-041	Ageing & Arrears	High
BO-042	Bill Audit Log	High
BO-043	Payment History	High
BO-044	Add Account	High
BO-045	Accounts	High
BO-046	Add Journal	High
BO-047	View Journal	High
BO-048	General Ledger	High
BO-049	Income Statement	High
BO-050	Trial Balance	High
BO-051	Balance Sheet	High
BO-052	Cash Book	High
BO-053	Bank Book	High
BO-054	Revenue Report	High
BO-055	Accounts Receivable	High
BO-056	Accounts Payable	High
BO-057	Collection Report	High

---

BO-023 — Auto Jobs Status

Field	Value
Priority	High
Test action	Open Financial → Bill Management → Bill Generation → Auto Jobs Status from the sidebar and complete the primary permitted workflow with valid and invalid UAT data.
Expected result	The correct page loads, required validation and permissions are enforced, saved data is accurate, and the action is traceable.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-024 — On-Demand Bill

Field	Value
Priority	High
Test action	Open Financial → Bill Management → Bill Generation → On-Demand Bill from the sidebar; submit valid data, then repeat with missing, invalid, and duplicate values.
Expected result	The permitted record is created once with a traceable identifier; required validation is clear; invalid or duplicate data is rejected safely.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-025 — Bulk Bill Run Logs

Field	Value
Priority	High
Test action	Open Financial → Bill Management → Bill Generation → Bulk Bill Run Logs; search, filter, sort, paginate, and open one authorized record using representative data.
Expected result	The list loads through the correct route, returns accurate scoped data, retains filters, and blocks unauthorized record access.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-026 — All Bills

Field	Value
Priority	High
Test action	Open Financial → Bill Management → Bills → All Bills; search, filter, sort, paginate, and open one authorized record using representative data.
Expected result	The list loads through the correct route, returns accurate scoped data, retains filters, and blocks unauthorized record access.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-027 — Overdue & Arrears

Field	Value
Priority	High
Test action	Open Financial → Bill Management → Bills → Overdue & Arrears; filter by entity, billing year, status, ratepayer, and property; inspect representative bill records.
Expected result	Only bills matching the named status and authorized scope appear; amount, balance, adjustment, property, and ratepayer data reconcile.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-028 — Cancelled / Adjusted Bills

Field	Value
Priority	High
Test action	Open Financial → Bill Management → Bills → Cancelled / Adjusted Bills; filter by entity, billing year, status, ratepayer, and property; inspect representative bill records.
Expected result	Only bills matching the named status and authorized scope appear; amount, balance, adjustment, property, and ratepayer data reconcile.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-029 — Pending/Unpaid Bills

Field	Value
Priority	High
Test action	Open Financial → Bill Management → Bills → Pending/Unpaid Bills; filter by entity, billing year, status, ratepayer, and property; inspect representative bill records.
Expected result	Only bills matching the named status and authorized scope appear; amount, balance, adjustment, property, and ratepayer data reconcile.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-030 — Paid Bills

Field	Value
Priority	High
Test action	Open Financial → Bill Management → Bills → Paid Bills; filter by entity, billing year, status, ratepayer, and property; inspect representative bill records.
Expected result	Only bills matching the named status and authorized scope appear; amount, balance, adjustment, property, and ratepayer data reconcile.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-031 — Partial Paid Bills

Field	Value
Priority	High
Test action	Open Financial → Bill Management → Bills → Partial Paid Bills; filter by entity, billing year, status, ratepayer, and property; inspect representative bill records.
Expected result	Only bills matching the named status and authorized scope appear; amount, balance, adjustment, property, and ratepayer data reconcile.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-032 — Adjust Bills

Field	Value
Priority	High
Test action	Open Financial → Bill Management → Bills → Adjust Bills; submit an authorized adjustment/waiver with reason and evidence, then attempt the action with an unauthorized role.
Expected result	The approved workflow updates the bill once with full audit history; unauthorized or incomplete changes are blocked.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-033 — Issue / Re-Issue Bills

Field	Value
Priority	High
Test action	Open Financial → Bill Management → Bill Delivery → Issue / Re-Issue Bills; issue or deliver an eligible test bill and review the delivery result across configured channels.
Expected result	The correct bill is issued once, delivery status is traceable by channel, and retry does not create duplicate bills or notifications.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-034 — Delivery Logs (SMS / Email / App)

Field	Value
Priority	High
Test action	Open Financial → Bill Management → Bill Delivery → Delivery Logs (SMS / Email / App); search, filter, sort, paginate, and open one authorized record using representative data.
Expected result	The list loads through the correct route, returns accurate scoped data, retains filters, and blocks unauthorized record access.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-035 — Dispute Register

Field	Value
Priority	High
Test action	Open Financial → Bill Management → Disputes & Adjustments → Dispute Register from the sidebar; submit valid data, then repeat with missing, invalid, and duplicate values.
Expected result	The permitted record is created once with a traceable identifier; required validation is clear; invalid or duplicate data is rejected safely.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-036 — Pending Disputes

Field	Value
Priority	High
Test action	Open Financial → Bill Management → Disputes & Adjustments → Pending Disputes; locate a test dispute, assign it, request information, resolve it, and verify history and notifications.
Expected result	Status, owner, notes, evidence, resolution, and ratepayer notification are preserved and visible only to authorized users.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-037 — Resolved Disputes

Field	Value
Priority	High
Test action	Open Financial → Bill Management → Disputes & Adjustments → Resolved Disputes; locate a test dispute, assign it, request information, resolve it, and verify history and notifications.
Expected result	Status, owner, notes, evidence, resolution, and ratepayer notification are preserved and visible only to authorized users.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-038 — Adjustments / Waivers

Field	Value
Priority	High
Test action	Open Financial → Bill Management → Disputes & Adjustments → Adjustments / Waivers; submit an authorized adjustment/waiver with reason and evidence, then attempt the action with an unauthorized role.
Expected result	The approved workflow updates the bill once with full audit history; unauthorized or incomplete changes are blocked.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-039 — Billing Reports

Field	Value
Priority	High
Test action	Open Financial → Bill Management → Reports & Audit → Billing Reports; apply entity, period, status, and relevant accounting filters; compare detail, totals, and export.
Expected result	Opening balances, movements, closing balances, and totals are accurate, balanced where applicable, scoped to the role, and consistent in the export.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-040 — Collection Reports

Field	Value
Priority	High
Test action	Open Financial → Bill Management → Reports & Audit → Collection Reports; apply entity, period, status, and relevant accounting filters; compare detail, totals, and export.
Expected result	Opening balances, movements, closing balances, and totals are accurate, balanced where applicable, scoped to the role, and consistent in the export.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-041 — Ageing & Arrears

Field	Value
Priority	High
Test action	Open Financial → Bill Management → Reports & Audit → Ageing & Arrears; apply entity, period, status, and relevant accounting filters; compare detail, totals, and export.
Expected result	Opening balances, movements, closing balances, and totals are accurate, balanced where applicable, scoped to the role, and consistent in the export.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-042 — Bill Audit Log

Field	Value
Priority	High
Test action	Open Financial → Bill Management → Reports & Audit → Bill Audit Log; search, filter, sort, paginate, and open one authorized record using representative data.
Expected result	The list loads through the correct route, returns accurate scoped data, retains filters, and blocks unauthorized record access.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-043 — Payment History

Field	Value
Priority	High
Test action	Open Financial → Payment Management → Payment History; search, filter, sort, paginate, and open one authorized record using representative data.
Expected result	The list loads through the correct route, returns accurate scoped data, retains filters, and blocks unauthorized record access.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-044 — Add Account

Field	Value
Priority	High
Test action	Open Financial → Accounting & Finance → Chart of Accounts → Add Account from the sidebar; submit valid data, then repeat with missing, invalid, and duplicate values.
Expected result	The permitted record is created once with a traceable identifier; required validation is clear; invalid or duplicate data is rejected safely.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-045 — Accounts

Field	Value
Priority	High
Test action	Open Financial → Accounting & Finance → Chart of Accounts → Accounts; search, filter, sort, paginate, and open one authorized record using representative data.
Expected result	The list loads through the correct route, returns accurate scoped data, retains filters, and blocks unauthorized record access.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-046 — Add Journal

Field	Value
Priority	High
Test action	Open Financial → Accounting & Finance → Journal → Add Journal from the sidebar; submit valid data, then repeat with missing, invalid, and duplicate values.
Expected result	The permitted record is created once with a traceable identifier; required validation is clear; invalid or duplicate data is rejected safely.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-047 — View Journal

Field	Value
Priority	High
Test action	Open Financial → Accounting & Finance → Journal → View Journal; search, filter, sort, paginate, and open one authorized record using representative data.
Expected result	The list loads through the correct route, returns accurate scoped data, retains filters, and blocks unauthorized record access.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-048 — General Ledger

Field	Value
Priority	High
Test action	Open Financial → Accounting & Finance → General Ledger; apply entity, period, status, and relevant accounting filters; compare detail, totals, and export.
Expected result	Opening balances, movements, closing balances, and totals are accurate, balanced where applicable, scoped to the role, and consistent in the export.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-049 — Income Statement

Field	Value
Priority	High
Test action	Open Financial → Accounting & Finance → Income Statement; apply entity, period, status, and relevant accounting filters; compare detail, totals, and export.
Expected result	Opening balances, movements, closing balances, and totals are accurate, balanced where applicable, scoped to the role, and consistent in the export.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-050 — Trial Balance

Field	Value
Priority	High
Test action	Open Financial → Accounting & Finance → Trial Balance; apply entity, period, status, and relevant accounting filters; compare detail, totals, and export.
Expected result	Opening balances, movements, closing balances, and totals are accurate, balanced where applicable, scoped to the role, and consistent in the export.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-051 — Balance Sheet

Field	Value
Priority	High
Test action	Open Financial → Accounting & Finance → Balance Sheet; apply entity, period, status, and relevant accounting filters; compare detail, totals, and export.
Expected result	Opening balances, movements, closing balances, and totals are accurate, balanced where applicable, scoped to the role, and consistent in the export.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-052 — Cash Book

Field	Value
Priority	High
Test action	Open Financial → Accounting & Finance → Cash Book; apply entity, period, status, and relevant accounting filters; compare detail, totals, and export.
Expected result	Opening balances, movements, closing balances, and totals are accurate, balanced where applicable, scoped to the role, and consistent in the export.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-053 — Bank Book

Field	Value
Priority	High
Test action	Open Financial → Accounting & Finance → Bank Book; apply entity, period, status, and relevant accounting filters; compare detail, totals, and export.
Expected result	Opening balances, movements, closing balances, and totals are accurate, balanced where applicable, scoped to the role, and consistent in the export.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-054 — Revenue Report

Field	Value
Priority	High
Test action	Open Financial → Accounting & Finance → Revenue Report; apply entity, period, status, and relevant accounting filters; compare detail, totals, and export.
Expected result	Opening balances, movements, closing balances, and totals are accurate, balanced where applicable, scoped to the role, and consistent in the export.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-055 — Accounts Receivable

Field	Value
Priority	High
Test action	Open Financial → Accounting & Finance → Accounts Receivable; search, filter, sort, paginate, and open one authorized record using representative data.
Expected result	The list loads through the correct route, returns accurate scoped data, retains filters, and blocks unauthorized record access.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-056 — Accounts Payable

Field	Value
Priority	High
Test action	Open Financial → Accounting & Finance → Accounts Payable; search, filter, sort, paginate, and open one authorized record using representative data.
Expected result	The list loads through the correct route, returns accurate scoped data, retains filters, and blocks unauthorized record access.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.

BO-057 — Collection Report

Field	Value
Priority	High
Test action	Open Financial → Accounting & Finance → Collection Report; apply entity, period, status, and relevant accounting filters; compare detail, totals, and export.
Expected result	Opening balances, movements, closing balances, and totals are accurate, balanced where applicable, scoped to the role, and consistent in the export.
Execution result	PASS
Evidence reference	Insert link or reference
Defect reference	Insert ID or None

Tester notes

Record actual result, test data identifiers, device/browser/build, and any variance.