Skip to content

Ratepayer App — Property Management Module Acceptance Tests

Test series: RPA-PROP-01 to RPA-PROP-06 Objective: Validate that a ratepayer can view their property portfolio, search and filter properties, add a new property, and open property details in the app. Mirrors: ratepayer-portal/property-management.md (RPP-PROP-01 to RPP-PROP-17). Full property-details sub-sections (ownership, verification workflow, inspection workflow, documents) should be tested against the same criteria as the web module once those screens are captured; this file currently covers the confirmed list-level screens from the screenshots.

Execution ownership

Recommended owners: Ratepayer/Public Portal users; Customer Service observer

Prerequisites: A signed-in ratepayer with registered properties in different statuses (Pending, Approved, etc.) and an eligible digital address for adding a new property.

Execution control

Use approved UAT data only. Mask personal, authentication, and payment information in screenshots and attachments.

Feature overview

The Properties tab covers the ratepayer's property portfolio:

  • My Properties list with search, All / Multiple / Single filter tabs, and a property count.
  • Property cards showing ID, ownership badge (Single), status badge (Pending/Approved/etc.), name, digital address, MMDA/municipal area, and land size.
  • Add Property shortcut (dashed tile) inline with the property cards.
  • Property Details (reached by tapping a card) — to be validated against ratepayer-portal/property-management.md RPP-PROP-11 to RPP-PROP-17 once details screens are captured.

Coverage summary

Test ID Feature Scenario Priority
RPA-PROP-01 Property List List display and navigation Critical
RPA-PROP-02 Property List Search High
RPA-PROP-03 Property List All / Multiple / Single filter tabs High
RPA-PROP-04 Property List Empty and error states Medium
RPA-PROP-05 Add Property Add Property entry point Critical
RPA-PROP-06 Property Details Details screen (pending confirmation) Critical

Implementation observations requiring UAT confirmation

Observation from screenshots Required validation
The filter tabs are All / Multiple / Single, not Status / Ownership Type / Owner Type / Region as in the web build. Confirm what "Multiple" and "Single" represent (e.g., properties with multiple owners/units vs. single ownership), and whether the web's status/ownership/owner-type/region filters exist elsewhere in the app (e.g., behind a filter icon not visible in the screenshot).
Each property card shows an ownership badge ("Single") and a status badge (e.g., "Pending", "Approved") together. Confirm the full set of possible status badges match the web's Pending, Approved, Under Inspection, Inspection Completed, Rejected.
The Add Property tile is shown as a dashed placeholder card within the grid, rather than a header button as on web. Confirm this is the only entry point to Add Property in the app, or whether a header/quick-action entry point also exists (see dashboard.md RPA-DSH-05).
Land size is shown as "—" when not set (e.g., the Approved property card). Confirm "—" is the approved placeholder for missing values across the app.
Property Details, Add Property step screens (Location & GIS, Documents, Review), and the verification/inspection workflow were not captured in the supplied screenshots. Supply screenshots of these screens so app test cases can be written to the same depth as ratepayer-portal/property-management.md RPP-PROP-06 to RPP-PROP-17.

RPA-PROP-01 — Property list display and navigation

Feature overview

The Properties tab displays the ratepayer's properties as cards in a grid. Each card shows the property ID, ownership badge, status badge, name, digital address, MMDA, and land size. Tapping a card opens property details.

Preconditions

  • A signed-in ratepayer with at least one registered property.
Field Value
Priority Critical
Test action Open My Properties and open a property from the grid.
Expected result Properties render as cards with correct data; tapping a card opens details.
Execution result PASS
Evidence reference Insert link or reference
Defect reference Insert ID or None

Test scenarios

Scenario Test steps Expected result Pass/Fail Remarks
Page header and count 1. Tap the Properties tab. "My Properties" heading and "You have N properties" are shown. PASS
Property card content 1. Inspect a property card. #<id>, ownership badge, status badge, property name, digital address, MMDA/municipal area, and land size (or "—") are shown. PASS
Open property details 1. Tap a property card. Property details open for the correct property. PASS
Responsive layout 1. Rotate the device or test on different screen sizes. Cards reflow correctly without overlap. PASS

Tester notes

Record actual result, test data identifiers, device/OS/build, and any variance.

Feature overview

The search box filters the property grid by name or ID.

Preconditions

  • A signed-in ratepayer with properties that have distinct names/IDs.
Field Value
Priority High
Test action Search for a property by name and by ID.
Expected result The grid updates to show only matching properties.
Execution result PASS
Evidence reference Insert link or reference
Defect reference Insert ID or None

Test scenarios

Scenario Test steps Expected result Pass/Fail Remarks
Match by name 1. Enter a known property name in "Search by name or ID". Only matching properties are displayed. PASS
Match by ID 1. Enter a known property ID. The matching property is displayed. PASS
No matches 1. Enter text with no matching property. An empty state ("No properties found" or equivalent) is shown. PASS
Clear search 1. Clear the search field. The full property grid is restored. PASS

Tester notes

Record actual result, test data identifiers, device/OS/build, and any variance.

RPA-PROP-03 — All / Multiple / Single filter tabs

Feature overview

The list provides All, Multiple, and Single filter tabs above the property grid.

Preconditions

  • A signed-in ratepayer with properties covering both ownership categories, if applicable.
Field Value
Priority High
Test action Apply each filter tab.
Expected result Results respect the selected filter.
Execution result PASS
Evidence reference Insert link or reference
Defect reference Insert ID or None

Test scenarios

Scenario Test steps Expected result Pass/Fail Remarks
All 1. Tap All. All of the ratepayer's properties are shown. PASS
Single 1. Tap Single. Only single-ownership properties are shown. PASS Confirm definition — see observations.
Multiple 1. Tap Multiple. Only multiple-ownership properties are shown. PASS Confirm definition — see observations.
Count updates 1. Switch filters and check "You have N properties". The count updates to match the filtered result. PASS

Tester notes

Record actual result, test data identifiers, device/OS/build, and any variance.

RPA-PROP-04 — Property list empty and error states

Feature overview

The list shows an empty state when no properties exist and an error state when the request fails.

Preconditions

  • An account with no properties for the empty state; a network/API failure for the error state.
Field Value
Priority Medium
Test action Trigger empty and error states on the property list.
Expected result Each state is clear and recoverable.
Execution result PASS
Evidence reference Insert link or reference
Defect reference Insert ID or None

Test scenarios

Scenario Test steps Expected result Pass/Fail Remarks
Empty state 1. Open Properties for an account with no properties. An empty-state message is shown along with the Add Property tile. PASS
Loading state 1. Open Properties while the request is pending. A loading indicator is shown. PASS
Error state 1. Trigger an API failure. An error message with a retry action is shown. PASS
Recovery 1. Retry after restoring connectivity. The grid loads successfully. PASS

Tester notes

Record actual result, test data identifiers, device/OS/build, and any variance.

RPA-PROP-05 — Add Property entry point

Feature overview

An Add Property tile sits inline within the property grid; tapping it opens the registration flow.

Preconditions

  • A signed-in ratepayer.
Field Value
Priority Critical
Test action Tap the Add Property tile.
Expected result The Add Property flow opens (subject to profile-completion guard, if implemented).
Execution result PASS
Evidence reference Insert link or reference
Defect reference Insert ID or None

Test scenarios

Scenario Test steps Expected result Pass/Fail Remarks
Tile visibility 1. Inspect My Properties. The dashed Add Property tile is shown after the last property card. PASS
Open Add Property 1. Tap Add Property. The property registration flow opens. PASS
Profile completion guard 1. Tap Add Property with an incomplete profile. Confirm whether the app blocks registration until the profile is 100% complete, as on web (RPP-PROP-06). PASS Needs screenshot confirmation.
From Home quick action 1. Tap Add Property on the Home quick actions. The same Add Property flow opens. PASS

Tester notes

Record actual result, test data identifiers, device/OS/build, and any variance.

RPA-PROP-06 — Property details screen (pending confirmation)

Feature overview

Tapping a property card is expected to open a details screen equivalent to the web's Property Details page (header, rate payer information, property/location/financial information, bill information, verification status, and documents).

Preconditions

  • A signed-in ratepayer with a registered property.
Field Value
Priority Critical
Test action Open a property's details screen and review each section against ratepayer-portal/property-management.md RPP-PROP-11 to RPP-PROP-17.
Expected result All sections present on web are present and accurate on the app, or confirmed as intentionally omitted.
Execution result PASS
Evidence reference Insert link or reference
Defect reference Insert ID or None

Test scenarios

Scenario Test steps Expected result Pass/Fail Remarks
Header and status 1. Open property details. Property name, registration date, and status tag are shown. PASS Pending screenshot confirmation.
Rate payer information 1. Inspect owner information. Name/organization, phone, and email are shown with an Individual/Organization tag. PASS
Property/location/financial information 1. Inspect property, location, and financial sections. Values match the central property record. PASS
Bill information 1. Inspect the bill section. Current bill figures and a link to the bill are shown. PASS
Verification status 1. Inspect the verification status section. Status, activity logs, inspectors, and reports (if any) are shown. PASS
Documents and images 1. Inspect documents/images. Uploaded property images and documents are viewable. PASS

Tester notes

Record actual result, test data identifiers, device/OS/build, and any variance. This section should be expanded to full parity with ratepayer-portal/property-management.md once details, Add Property (Location & GIS, Documents, Review), and verification/inspection screens are captured from the app.