End-to-End Acceptance Tests¶
Test series: E2E-01 to E2E-10
Objective: Prove that high-value business journeys remain accurate across users, channels, shared services, and reports.
Execution ownership¶
Recommended owners: Cross-functional business team with UAT Manager
Prerequisites: All component smoke tests passed, integrations stable, and business owners available to verify final outcomes.
Execution control
Use approved UAT data only. Mask personal, authentication, and payment information in screenshots and attachments.
Coverage summary¶
| Test ID | Scenario | Priority |
|---|---|---|
| E2E-01 | Ratepayer-to-payment-to-finance | Critical |
| E2E-02 | Agent-to-reconciliation | Critical |
| E2E-03 | Claim lifecycle | Critical |
| E2E-04 | LVD valuation-to-billing context | Critical |
| E2E-05 | Identity and role lifecycle | Critical |
| E2E-06 | Reference uniqueness | Critical |
| E2E-07 | Report reconciliation | Critical |
| E2E-08 | Error recovery | Critical |
| E2E-09 | Privacy | Critical |
| E2E-10 | Business acceptance journey | Critical |
E2E-01 — Ratepayer-to-payment-to-finance¶
| Field | Value |
|---|---|
| Priority | Critical |
| Test action | Ratepayer pays a bill; Admin verifies receipt, report and accounting output. |
| Expected result | One consistent reference and amount flows through all authorized views. |
| Execution result | PASS |
| Evidence reference | Insert link or reference |
| Defect reference | Insert ID or None |
Tester notes
Record actual result, test data identifiers, device/browser/build, and any variance.
E2E-02 — Agent-to-reconciliation¶
| Field | Value |
|---|---|
| Priority | Critical |
| Test action | Agent collects payment; supervisor/admin reviews source, receipt and daily totals. |
| Expected result | Transaction is identified as agent-originated and reconciles once. |
| Execution result | PASS |
| Evidence reference | Insert link or reference |
| Defect reference | Insert ID or None |
Tester notes
Record actual result, test data identifiers, device/browser/build, and any variance.
E2E-03 — Claim lifecycle¶
| Field | Value |
|---|---|
| Priority | Critical |
| Test action | Ratepayer submits; Admin assigns; officer resolves; ratepayer confirms status. |
| Expected result | Complete timeline, communications and resolution are preserved. |
| Execution result | PASS |
| Evidence reference | Insert link or reference |
| Defect reference | Insert ID or None |
Tester notes
Record actual result, test data identifiers, device/browser/build, and any variance.
E2E-04 — LVD valuation-to-billing context¶
| Field | Value |
|---|---|
| Priority | Critical |
| Test action | Complete authorized LVD workflow and confirm downstream property/rating context. |
| Expected result | Approved valuation reaches only intended downstream fields with traceability. |
| Execution result | PASS |
| Evidence reference | Insert link or reference |
| Defect reference | Insert ID or None |
Tester notes
Record actual result, test data identifiers, device/browser/build, and any variance.
E2E-05 — Identity and role lifecycle¶
| Field | Value |
|---|---|
| Priority | Critical |
| Test action | Create, activate, change role, suspend and attempt access. |
| Expected result | Access follows the latest state across relevant channels. |
| Execution result | PASS |
| Evidence reference | Insert link or reference |
| Defect reference | Insert ID or None |
Tester notes
Record actual result, test data identifiers, device/browser/build, and any variance.
E2E-06 — Reference uniqueness¶
| Field | Value |
|---|---|
| Priority | Critical |
| Test action | Generate bills, payments, receipts and claims concurrently. |
| Expected result | References are unique, stable and searchable. |
| Execution result | PASS |
| Evidence reference | Insert link or reference |
| Defect reference | Insert ID or None |
Tester notes
Record actual result, test data identifiers, device/browser/build, and any variance.
E2E-07 — Report reconciliation¶
| Field | Value |
|---|---|
| Priority | Critical |
| Test action | Compare filtered transaction detail, summary, export and dashboard. |
| Expected result | Record count and monetary totals reconcile within approved rounding rules. |
| Execution result | PASS |
| Evidence reference | Insert link or reference |
| Defect reference | Insert ID or None |
Tester notes
Record actual result, test data identifiers, device/browser/build, and any variance.
E2E-08 — Error recovery¶
| Field | Value |
|---|---|
| Priority | Critical |
| Test action | Repeat approved interrupted network/payment/sync scenarios. |
| Expected result | System recovers deterministically without data loss or duplication. |
| Execution result | PASS |
| Evidence reference | Insert link or reference |
| Defect reference | Insert ID or None |
Tester notes
Record actual result, test data identifiers, device/browser/build, and any variance.
E2E-09 — Privacy¶
| Field | Value |
|---|---|
| Priority | Critical |
| Test action | Test direct references, cached screens, exports and notifications using least privilege. |
| Expected result | Personal/financial data is exposed only to authorized users. |
| Execution result | PASS |
| Evidence reference | Insert link or reference |
| Defect reference | Insert ID or None |
Tester notes
Record actual result, test data identifiers, device/browser/build, and any variance.
E2E-10 — Business acceptance journey¶
| Field | Value |
|---|---|
| Priority | Critical |
| Test action | Business owner executes the agreed golden path without technical assistance. |
| Expected result | User completes journey, understands status and accepts the outcome. |
| Execution result | PASS |
| Evidence reference | Insert link or reference |
| Defect reference | Insert ID or None |
Tester notes
Record actual result, test data identifiers, device/browser/build, and any variance.